Our Puppy Process

Curious about our tried and true process to adopt a puppy?  Start by filling out the Puppy Application! Completion of the Puppy Application does not guarantee that you will be approved or commit you to anything yet.  It’s only the first step to initiate a conversation with us and tell us a bit about yourself and what you have in mind for your future pup!

Receive Approval

Wait to hear back from us via email about your application status. We typically respond within 2-3 business days. We’ll respond with your approval or refusal. We reserve the right to deny anyone at any time if we feel that they’re not the right fit for one of our puppies.

If you have been approved, Congratulations! You’re one step puppy processcloser to bringing home your very own canine companion!

Your next step is to officially reserve your spot on our list by submitting a $500 “Wait list” deposit!  Payments may be made through Cash App, Venmo or PayPal (Friends & Family).

We have a separate wait list for each size breed that we offer, and those lists are ranked by waitlist deposit submit date. When you submit your payment, you will be added to the bottom of the list. Your waitlist deposit will go towards the final puppy price.

Is the Deposit Refundable?

Should you choose to leave the Wait List before pup is 5 weeks old, you will be removed from the list, and promptly refunded $400. There is a $100 processing fee. Should you decide to leave the list after your pup is 5 weeks old, you forfeit your deposit.

Your submitted Wait List deposit/place on the waitlist, can be transferred to another litter if the timing isn’t right for the family. Example, new baby, relocated, loss of job, not ready for puppy. We understand that “life happens” and sometimes it’s just not the right timing. We always want it to be the RIGHT timing when you decide to bring home one of our precious pups.

Lab puppy with big bone waitingNow comes the hardest part of all… WAITING! I often get asked “How soon can I expect my puppy?” and I really wish I could answer that for everyone! Although we may have a general idea of the litters that will be bred throughout the year, there are several things that we just can’t predict until a litter has arrived.

Litter size, gender ratio, color/markings, and coat types available, are just a few. Those factors all play a part in which wait list families will be interested in.

The Wait List Process Flexibility

Keep in mind that each family has an idea of what they’re looking for in their future companion, just as you do. For that reason, our wait list is ever changing. Each family has the flexibility to remain on the wait list for as long as they need, to find the right fit.  Nobody is locked into a specific litter.

Occasionally, families that are ahead of you in rank may pass on a current litter and choose to wait for a future litter. If enough families do this, you may have the chance to get a puppy from that current litter. In the event that you decide to go with that current litter, and don’t find what you’re looking for, you will get back on the wait list in order of your wait list deposit submit date.

Typically, families who are more flexible when it comes to their preferences for their future puppy’s gender, color/markings, coat type, preferred take home timing etc., will often find their match and bring a puppy home more quickly than someone with a longer list of criteria. If you are a person with specific preferences when it comes to these things, that is great, too, just know that you may experience a longer wait time to find your exact match! Every family is different, and that’s okay!

PuppyPersonality imageWhen your name gets closer to the top of our Wait List, you and many other families who placed their deposit around the same time will receive a Puppy Announcement from us via email.

These are special announcements available only to families at the top of our Waiting List. The Puppy Announcement includes information about a litter that is available for adoption, pictures and information about the parent dogs of the litter, and precious pictures of our puppies from that litter at about 5-6 weeks old.

We ask families that receive this special Puppy Announcement to view the pictures and descriptions and reply to us with their choices of puppies in that litter in order of preference within 24 hours. Within 1-2 days of a Puppy Announcement, we will match the puppies to families based on your preferences and the order in which the deposits were placed. If you are matched to a puppy in this litter, you will be notified by email within 1-2 days after submitting your preferences from that litter to us.

Ready for a Puppy?

You are always welcome to pass on a litter announcement if the timing isn’t best for you or if you want to wait for something different. Unlike almost all other breeders, we don’t “lock” you into a particular litter. If you find that you need to pass on a litter for any reason, you will retain your place at the top of the Waiting List, and we will notify you when more puppies fitting your preferences become available.

You may be asking, “Does this mean I won’t be coming to see a litter and picking out my own puppy?” That’s correct. Breeders handle this step in many ways, and we have found our process really does lead to happy puppies with happy families. It’s also one of the reasons we have such a detailed application process.

You’ve given us very specific information about what you are looking for and while you’re waiting, we have been answering your breed questions and helping you narrow down the best fit for you. We do give you the opportunity to make sure you are happy with the personality and appearance of your puppy on Adoption Day.

We want to be fair and provide each family an equal opportunity of choosing a puppy from a litter whether the family lives in the same town as us, or across the country. It may help to know that we very rarely have had a family arrive to adopt their matched puppy, and leave without that puppy in their arms, satisfied with the choice we’ve made together.

If you don’t feel comfortable with our involvement in matching you to your puppy, we may not be the right breeder for you. We just want you to be aware of our tried-and-true process from the beginning.

It’s Almost Time….

We also want you to know that from the time a Puppy Announcement is received (and if you are matched to a puppy), you will have 1-2 weeks before your puppy is ready for adoption. We wait this long to send Puppy Announcements (when our puppies are between 6-7 weeks old) because we want to make sure our puppies are healthy and ready for adoption.

We know this short time frame can present challenges for those of you who must make travel arrangements, but we are committed to this time frame for the sake of our puppies. Lab puppy Adoption day It’s finally time for you to meet your new puppy and bring them home. We can’t wait to meet you in person and share this exciting time with you!

When you receive your congratulatory email letting you know that you’ve been matched with a puppy, you will also receive details of when and where to pick up your puppy.

Our puppies are usually ready to be picked up by their new families between 8 and 8-1/2 weeks of age. It’s important to make sure they have any extra time needed for proper socialization.

We love taking time to meet our new families! We want to have the opportunity to get to know the people who are taking our precious puppies home with them. To give each adoptive family an unrushed, relaxed experience to meet their new puppy, we schedule puppy adoption times on the hour (for example, 10 a.m. or 1 p.m.). We will work with you to schedule the best day and time for your appointment to pick up your puppy closest to the 8 week time frame.

When you arrive to pick up your puppy at your scheduled time, you will be presented with your puppy’s vaccination records, valuable information about feeding and training, and other helpful material. And of course, you will get to meet your new puppy! The whole process is quite exciting and usually goes very smoothly. We are more than willing to answer any questions you may have. We want you to be equipped to have the best experience possible.

We’re glad to take pictures of you meeting and holding your puppy for the first time so you can keep the memories forever. You will also receive a small Puppy Pak filled with some treats and gifts for your puppy to make the adjustment a bit easier. A small plastic bag of the dog food your puppy has been eating will be provided too.

The Travel Process

Because each of our puppies are raised in a family environment, they should already be familiar with many sounds and experiences. We know some of you will be driving long distances or even flying with your puppy to your home. We have found our puppies to usually be good travelers by car or by plane!

Some families traveling by car prefer to wrap their puppies in a towel, carrying their puppy in their laps all the way home while others feel more comfortable using a small travel carrier in the car. Those of you flying will need to use a small carrier. Check with your airline for specific travel requirements.

If you are traveling a long distance, it’s a good idea to have a small bowl and a water bottle along to give your puppy the opportunity to get a drink when you stop for potty breaks. It’s not uncommon for puppies to eat lightly the first couple of days in a new environment until they feel settled and comfortable with their new surroundings. They can feel uncertain just like people can!

Keeping their food intake to a minimum while traveling, whether by car or plane, is suggested to avoid car sickness or motion sickness.

Process Options

We do offer the service of a puppy nanny that will fly with your precious puppy and hand deliver them to you at the airport nearest your location. The puppy will remain with the puppy nanny in the cabin of the plane at all times. The price for this service is $300 plus the price of round trip tickets for the puppy nanny. These arrangements must be made known at least 2 weeks in advance. We use various airlines that allow puppies to travel in cabin.

Be sure to join our Facebook page for the most current and updated pics and information.

This way we can post funny, current and updated PUPDATES for us to see your puppy develop into an amazing dog.

MAHA image